Basic Plan

9x5 Online Support

Free Online Consultation

9x5 Online Support Coverage

Monday to Friday starting 8:00- 17:00

Consultation support using Indonesian/English language

This Support plan already included in every

Office365 Subscription using Helios Cloud Portal

Premium Plan

24x7 Online Support

24x7 Online Support

IDR 4.000,- / user / month

24x7 Online Support Coverage

Monday to Sunday cover from 0:00-23:59

Consultation Support using Indonesia/English Language

Platinum Plan

24x7 Support

ITaaS

(Fully Managed Services by Helios Team)

IDR 25.000,- / user / month

24x7 Online Support Coverage

Dedicated O365 System Administrator for each subscription

Monday to Sunday cover from 0:00-23:59

Consultation Support using Indonesia/English Language

ITaaS will include:

1. License Management
2. Onboarding new User
3. Decommissioning user
4. Mailbox Management for Resigned People
5. Problem management for O365